Residential Watch Services & Concierge
About Us
Robert and Kendal Hughes have been happily married over 20 years and had always dreamed of creating and running a business where they could each bring their BEST skills.
Our mission is to provide services and solutions of quality and value helping our clients achieve peace of mind.
Robert Hughes
Robert started his first handyman business before the age of ten repairing bicycles, cutting grass, and delivering newspapers.
After serving in the US Navy (Honorable Discharge) he was accepted into the Newport News Shipbuilding Apprentice Program (Honor Graduate).
A career including Journeyman Welder, Nuclear Quality Inspector, and Nuclear Engineering Analysis required several top clearances, strong planning & communication skills, risk identification and mitigation skills, and "make it happen" work ethic. Later, as a Construction Superintendent for Southern Home Builders he oversaw the building of over 100 plus homes a year. Robert is proud of his reputation of being a problem solver and successfully delivering projects on time and on budget.
Kendal Hughes
Kendal's love of problem solving started as a junior camp counselor. Over the last 30+ years she's worked in both private and public owned companies in Back and Front Office leadership and management. Now she's excited about using all her best skills at RWS.
Kendal is a P.E.O. sister and member of DYG. She loves all things creative including writing, cooking, baking, building dollhouses, interior design, crafting, and so on.
Frequently Asked Questions (FAQs)
Hours of Operation:
Residential Watch Services is a locally owned and operated family small business. Our standard business hours are Monday through Friday 8am to 5pm EST.
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Our weekend hours are scheduled based on our Clients needs and requests.
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Emergency Service charge will be billed at $50.00 per hour and billing will start at the first RWS mile to support the emergency.
Licenses:
Residential Watch Services is a FL registered LLC. We hold a City of Dunedin FL business tax receipt. Our US IRS EIN is available upon request.
Insurance:
Residential Watch Services maintains both General Liability Insurance and a Business Service Bond. Certificate of Insurance available upon request.
Safety Protocol:
Robert and Kendal completed their Covid-19 vaccines in April 2021.
Over the years we've both received training in workplace safety practices and follow many of these practices in our personal and professional life.
Cities in the Tampa Bay area we support:
We're pleased to support the cities of Belleair, Bellleair Beach, Clearwater, Dunedin, Indian Rocks Beach, Largo, Palm Harbor, Safety Harbor, Seminole, Tarpon Springs, and more. Just ask us. We're here to help you!
Bill Rates:
Due to the variety of services we offer we prefer to provide estimates based on each client's needs.
RWS will provide an Estimate or Services agreement to the Client outlining agreed services, dates, fees and terms of payment. Some services will require prepayment and some services will be invoiced. All invoices will be due upon Client’s receipt of invoice.
Payment Methods:
Accepted payment methods include:
Cash, Check, Zelle, Venmo, PayPal, and Visa/Mastercard via our Accounting software WAVE.
Confidential information:
RWS will keep all Client information confidential. RWS will never make available or sell Client information.
Service Agreement Documents:
Our mission is to provide services and solutions of quality and value helping our clients achieve peace of mind.
RWS uses the following Service Agreement documents promoting transparency and legal protections for both our Client and for RWS.
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Master Services Agreement to establish the legal terms between us and our Clients.
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Solution Services Agreement (Home Watch Services Agreement, Concierge Services Agreement, and Private Property Management and Handyman Services Agreement) to outline the general scope of the Solution Services.
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Estimate process to outline the Client specific requested services, costs, and timelines.
Residential Watch Services LLC is a locally owned and operated small business.
Bonded, Insured, & Clean backgrounds.
Our mission is to provide services and solutions of quality and value helping our clients achieve peace of mind.